Sales Policy
Effective Date: January 17, 2025

Thank you for choosing GemFlaree for your jewelry needs. We are committed to providing you with the best shopping experience possible. Below, we have outlined our Sales Policy, including our ordering process, pricing, and payment information, to ensure a smooth and transparent experience for our customers.

1. Product Availability

All products offered for sale on our website are subject to availability. While we make every effort to keep our inventory updated, there may be instances where products become temporarily out of stock. If this occurs after you place an order, we will notify you as soon as possible and provide you with options, including the ability to wait for restocking, choose a similar item, or cancel your order for a full refund.

2. Pricing

  • Product Prices: The prices listed on our website are in U.S. dollars and are subject to change without notice. Prices do not include taxes, shipping, or any other charges, unless explicitly stated during checkout.
  • Discounts and Promotions: Occasionally, we may offer discounts, sales, or special promotions. These offers will be clearly displayed on our website and are subject to specific terms and conditions. Discounts cannot be combined with other offers unless specified.
  • Sales Tax: Applicable sales tax will be added to orders based on the shipping address. Sales tax rates may vary depending on the jurisdiction of the shipping location.

3. Ordering Process

  • Placing an Order: To place an order on our website, simply add the desired items to your shopping cart and proceed to checkout. You will be required to provide shipping and billing information, as well as payment details.
  • Order Confirmation: Once your order is successfully placed, you will receive an order confirmation email that includes the details of your order, including the product(s) purchased, total cost, and shipping information. Please review this email carefully to ensure all details are correct.
  • Order Cancellation: Orders can be canceled only if they have not yet been processed or shipped. If you wish to cancel an order, please contact us immediately at info@gemflaree.com. If the order has already been processed or shipped, it will be subject to our Refund and Returns Policy.

4. Payment Methods

We accept the following payment methods for online orders:

  • Credit and Debit Cards: Visa, MasterCard, American Express, and Discover.
  • PayPal: You can also pay securely via PayPal.
  • Other Payment Methods: We may offer other payment options, such as gift cards or store credit, as indicated on our website.

Payment will be processed at the time of purchase, and you will receive an email confirming your payment.

5. Shipping

  • Shipping Charges: Shipping costs will be calculated at checkout based on the shipping method selected, the weight of your order, and the destination address. You will be notified of the shipping charges before you complete your purchase.
  • Order Processing Time: Orders are processed and shipped within 1–2 business days. Orders placed on weekends or holidays will be processed the next business day.
  • Delivery Time: Estimated delivery times vary depending on the shipping method selected and the destination. Standard shipping usually takes 5–7 business days.

6. Returns and Exchanges

We strive to ensure that our customers are satisfied with their purchases. If you are not happy with your order, please refer to our Refund and Returns Policy for detailed instructions on how to return or exchange items. Please note that:

  • Returns: Must be requested within 30 days of receiving the order.
  • Exchanges: We do not offer direct exchanges, but you may return an item for a refund and place a new order for the desired item.

7. Order Accuracy

It is your responsibility to ensure that the information provided during the ordering process is accurate, including your shipping address, contact details, and payment information. GemFlaree is not responsible for any errors caused by incorrect information provided by the customer.

8. Gift Cards

We may offer gift cards for purchase on our website. Gift cards are subject to the terms and conditions listed on the product page, and their balance can be used toward future purchases on our site.

9. International Orders

We currently accept orders for delivery within the United States and internationally. Please note that for international orders:

  • Customs Duties and Taxes: You are responsible for any customs duties, taxes, or import fees imposed by the destination country.
  • Delivery Delays: International orders may experience delays due to customs processing, which is beyond our control.

10. Changes to the Sales Policy

We reserve the right to modify or update this Sales Policy at any time. Any changes will be posted on this page, and the Effective Date will be updated accordingly. Please review this policy periodically for any updates or changes.

11. Contact Us

If you have any questions or concerns about our sales policy, or need assistance with your order, please feel free to contact us:

GemFlaree
Phone: (928) 428-5850
Email: info@gemflaree.com
Address: 709 Butterfield Dr, Spring Creek, Nevada
Website: https://gemflaree.com

Thank you for shopping with GemFlaree. We look forward to providing you with quality jewelry and excellent customer service.